If you are certain that the problem is not caused by your own equipment, please contact the helpdesk by email to report the outage.
The helpdesk is available on working days from 7.00 AM to 5.00 PM via support@bouwpas.nl.
Important: In your report, describe as clearly as possible what you were trying to do at the moment the problem occurred. Do you see an error message on screen? If so, state exactly what it says. This allows us to help you as quickly and effectively as possible.