My worker did not receive an invitation for the test

It can happen that your team member does not receive an invitation for the test. There are several possible causes for this, such as an incorrect email address or because the invitation has ended up in the 'junk mail' folder of your mailbox. This happens regularly, especially with email addresses from Hotmail, Live and Outlook.

Check your junk mail and email address

Check whether the invitation is in the 'junk mail' folder of your mailbox. If you do not find the invitation here, the email address may be misspelled in Oribi WorkpassID. Log in to WorkpassID and check whether the email address is spelled correctly.

Send the worker a new invite

1. Open the relevant project

2. Go to the Employed tab

3. Click the trophy icon

4. Click Send invite