Frequently asked questions
Frequently asked questions for subcontractors and self-employed workers
- SSN mandatory or not? (BSN / Social Security Number)
- My VAT number is invalid, what can I do next?
- My access link is not working
- There seems to be a malfunction, what do I do?
- My question is not answered here, now what?
- BTW-ID
- I was added as a self-employed worker, but I'm a subcontractor (or the other way around)
- Do we make copies of the provided ID's?
- My Chamber of Commerce Number is incorrect and I can't change it
- My company has been rejected, can you approve my company?
- I forgot my username and/or password
- I'm not receiving an SMS code to log in